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La Fur’s Terms and Conditions

Please read and understand the terms and conditions for the use of our website and purchasing our products. By proceeding with transactions on our website, the customer automatically agrees to the terms and conditions (T&C) stated here. These T&C can be amended from time to time and customers are requested to read and accept them with every new purchase.

 

All information on the website is owned by La Fur and cannot be used by another party without permission. If you do wish to use any of our pictures or content, please contact us first. We reserve the right to refuse permission as we see fit. Any misuse of the content on our website will be met with strict legal action.

 

Regarding online purchases

For security reasons, we require all our customers to create an account with us if they wish to purchase products from our site. La Fur will only complete orders to those customers who provide a valid and verified email address and payment details. Our products are only meant for retail sale directly to the customers. We reserve the right to take action against any party found to be violating these terms and buying our products for resale or other purposes.

 

La Fur can refuse completion of an order if the customer does not abide by the T&C stated here. Customers must comply with the quantity limit set on items and fill in all required information fields in the order form for a smooth transaction. Required fields are marked with asterisks and cannot be left blank. False information can result in orders being refused.

 

La Fur maintains that all customer information will be kept confidential and only the necessary information disclosed to vendors as and when required. Customers can view our privacy policy to know more about what information is shared and when.

 

Placing an order

We try and maintain a website that provides a good customer experience and is easy to navigate. When placing an order, customers need to ensure that they carefully choose the design, size color and other specifications of the product correctly. Any errors in filling out the order form could result in customers receiving the wrong products.

 

Our returns policy does not cover 100% of our products which is why we request customers to place orders carefully and read the returns policy for each item before the purchase is completed.

 

La Fur cannot be held responsible for wrong deliveries if a customer makes an error in entering their address. We request all customers to review all purchase information including the delivery address carefully before proceeding with the payment.

 

Returns policy

Products bought on the La Fur website can be returned within 30 days from the time of purchase provided they meet with the requirements of our returns policy. As per our returns policy:

  • Items received in damaged condition can be returned after informing our customer services.
  • Items that are damaged after the product is received cannot be returned.
  • Original receipts need to be provided at the time of returning the item.
  • Customized/monogrammed items cannot be returned.

 

If you have any queries regarding our T&C, please contact us on info@lafur.ch.